Legal
Privacy Policy
Last updated: 19 August 2026
Information we collect
We collect information you provide when you create and use an account, including your name, email address, collection activity, marketplace activity, and messages. We also collect the technical information needed to keep the service secure and working.
How we use information
We use this information to provide Pyramid Vault, process marketplace activity, maintain your account, improve the service, communicate with you, and detect fraud or unauthorised access.
Sharing information
We share information with service providers that help us operate the platform, when needed to complete a transaction, or when required by law. We do not sell personal information.
Security and retention
We use reasonable technical and organisational measures to protect account information. We keep information for as long as it is needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.
Your choices
You can review and update account information through the app. If you have a privacy question or request, contact the Pyramid Vault team through the support area.